Cut repetitive admin from your business
Mordent helps UK service businesses simplify the manual work people are still copying, checking, chasing, updating, and reporting every week.
Fix the manual things you do daily
We find one workflow your team repeats every week, map it, and build a reliable automation around your existing tools
Keep new enquiries moving
Capture new enquiries, extract important details, classify urgency, update a tracker or CRM, and prepare a follow-up
Chase missing documents
Track missing documents, certificates, forms, contracts, or client files, then prepare reminder emails
Build a weekly manager summary
Pull updates from spreadsheets, forms, CRMs, or exports into a clean weekly summary for managers or owners
Flag missing work before billing
Check records, timesheets, job logs, visit logs, or completed work before invoices are prepared
Organise incoming files
Classify, rename, and organise incoming documents into the right folders with a clear received/missing record
Check care admin before it slips
For a care agency: check rotas, timesheets, visit logs, staff documents, billing preparation, or weekly manager reports
Move candidates through the admin
For a recruitment agency: process CVs, summarise candidates, update a tracker, and draft follow-up emails
Prepare client records faster
For an accountant or bookkeeper: chase client documents, organise files, check missing records, and prepare monthly summaries
We simplify one repeated admin workflow
We map the current work, build a first version, test it with real examples, and hand it over with simple documentation
Free Admin Review
We identify where work starts, who handles it, what tools are involved, what gets checked manually, and where mistakes happen
Workflow Map
We map the current process, identify where time is lost, and recommend the smallest useful change before a build begins
Admin Sprint
We build the flow around your existing tools, test it against real examples, document it, and support fixes after handover
For service businesses with repeated admin and no appetite for another platform
We are not here to sell vague AI advice
Most businesses already have tools in place. The problem is the manual work between those tools: checking, copying, chasing, reporting, sorting, and reconciling. Mordent builds practical AI-assisted workflows with human review where it matters
We fix the problems and make you faster
Every sprint starts with a small, valuable workflow and ends with something your team can actually use
Workflow map
A clear map of the current admin workflow, owners, tools, checks, and final output
Automation recommendation
A practical recommendation with an implementation scope and estimate
Tested implementation
A working flow with testing against real examples before it is handed over
Handover and support
A walkthrough, simple documentation, and 14 days of fixes after delivery
Manual checks are the first workflows to remove
Admin breaks down in the gaps between systems. We make those gaps visible, then automate one repeated check, chase, sort, or summary at a time
- Built around existing tools
- Human approval where judgement matters
- Small first workflow before larger automation
The first automation should not be a grand transformation project. It should remove one repeated workflow your team recognises immediately
- Map
Find one repeated weekly workflow worth simplifying
- Sprint
Build, test, document, and hand over one admin flow
Common questions about workflow automation
The automation gap is still wide
Sources: OECD LSBS analysis, GOV.UK AI Adoption Research, SME Digital Adoption Taskforce- 91%
UK SMEs had not adopted AI, robotics or automation in LSBS-based analysis
- 1 in 6
UK businesses currently use at least one AI technology
- 7-18%
Firm-level productivity improvement seen per digital technology adopted
- 43%
Businesses in a 2024 BCC survey had no plans to use AI technology
Want to remove one repeated admin workflow?
Book a Free Admin Review and we will help you find the best first workflow to simplify
